Insights

When you are on the GigPig app, simply head to the “enquiries” section to see suitable gig offers for you.

Yes! Venues will choose the type of artists and the genres they are looking for from a performer, then send the gig offer to all the artists who match this criteria. This ensures you only see relevant gig opportunities.

A complete and engaging profile makes a big difference! Make sure your profile is filled out with
high-quality photos, a detailed bio, a setlist, and samples of your work. For guidance, be sure to
check out our guide on how to build the perfect GigPig profile.

When you receive a gig offer, you can let the venue know of your availability by selecting the thumbs up icon if you are available, or the reject button if you aren’t. It’s worth noting that if you are unavailable for a gig and reject the booking, your rating will not be affected.

Every venue has a different booking process. With this in mind, if your availability changes you can communicate this by changing your thumbs up reaction on a gig offer to thumbs down if it’s not confirmed.

We understand that sometimes cancellations are unavoidable. In the event where you need to cancel a booking, you will need to either contact the venue directly, or email artists@gigpig.uk where our team can support. 

We understand that life happens and sometimes you will need to cancel a booking in circumstances out of your control, please bear in mind that your rating will be impacted by cancellations, so we recommend keeping these to a minimum. 

It’s also worth mentioning that last-minute cancellations could affect future bookings with your chosen venue(s). If you’re experiencing an emergency, reach out to GigPig support for assistance.

If a venue cancels a gig at short notice, GigPig will notify you immediately. 

If you experience repeated cancellations or issues with a venue, you can report it through GigPig, and our dedicated team will review the situation. If a gig is cancelled within 24 hours, GigPig recommends that the venue pays half of the gig fee.

We’re here to support you and help ensure fairness for all artists on the platform. If you need to speak to a member of our team, please don’t hesitate to get in touch.

Here’s a step-by-step overview of the booking process through GigPig:
‍
Step 1: Venues send out gig offers - Keep an eye on your GigPig app for new offers.
Step 2: You confirm your availability - If you receive an offer, click thumbs up if you’re
available and reject if you are not
Step 3: The venue selects artists - They’ll review responses and choose the best fit.
Step 4: You receive a gig confirmation - Once selected, you'll receive a confirmation
notification. All the gig details will be in your account, just turn up and play!
‍
We recommend turning on your app notifications so you never miss an exciting gig offer!

Once you have received your gig offer, you can notify a venue that you are available by selecting the thumbs up icon. If you’re unable to accept the offer due to lack of availability, you simply select the reject button.

Venues will review responses from artists and choose the artist, band or musician that is the right fit for them.

After you have received and accepted a gig offer from a venue, we will notify you of this booking via the GigPig app. All of your booking confirmation details will be in the app - all that’s left for you to do is perform.

Venues will send gigs out for the type of artist, DJ or musician they are looking for, and will contact you if you match their criteria. If you have any queries regarding a gig, don’t hesitate to get in touch with the GigPig team.

When a gig enquiry is made from a venue, you’ll receive this information via a notification on the GigPig app.

Yes, venues will get in touch if they wish to book you, or to discuss a booking in more detail.

Yes - if a venue reaches out with any queries within 48 hours, you will be notified on the GigPig app.

Gigging across multiple venues can make for a busy lifestyle, and you may forget to log into your GigPig app every day. Don’t worry, we’ll send you a daily reminder to log into your account and respond to any unanswered enquiries.

Similar to receiving gig enquiries from venues on the GigPig app, you’ll receive a notification on the app. With this in mind, we recommend checking the GigPig app regularly throughout the day.

To accept a gig offer from a venue, simply log in to the GigPig app, open up the offer and click the thumbs up if you’d like to accept.

If you’re unable to accept a gig offer due to a clash in your schedule, simply open up the offer in the GigPig app and select reject.

Yes, you will receive a reminder of your upcoming gigs 48 hours in advance. You will be notified via the GigPig app. We recommend that you have your app notifications turned on so that you never miss a notification from us.

When you are booked by a venue, we will send you the booking confirmation for your gig via the GigPig app.

Any issues should be resolved between you and the venue where possible, but do bring this to our attention so that we can offer advice and support.